Terms and Conditions

These terms and conditions regulate the business relationship between yourself and Beth Aulton Illustration. By using our website in any way, or by buying from Beth Aulton Illustration, you agree to be bound by them.

For product orders through Redbubble, you can view their terms of service and policies on their website: www.redbubble.com. Redbubble orders are processed separately from Beth Aulton Illustration.

Address: Beth Aulton Illustration, 27 Old Gloucester Street, London, WC1N 3AX

You are a visitor to our website / our customer


1 Definitions

In this agreement:

“our website” means the entire computing hardware and software installation that is or supports our website.

“content” means information in any form published on this website by us or any third party with our consent.

“courier” means any person or business contracted by us to carry goods from us to you, whether all or part of the distance.

“goods” means any of the goods we offer for sale.

“commissions” means artwork created at request.

“product orders” means products featuring Beth Aulton Illustration artwork ordered through Redbubble.

2 Our contract with you

2.1 These terms and conditions apply:

2.1.1 so far as the context allows, to you as a visitor to our website; and

2.1.2 in any event to you as a buyer or prospective buyer of our goods.

2.2 We may change these terms from time to time. The terms that apply to you are those posted here on our website on the day you order goods.

3 Price and Payment

3.1 For commissions, payment details will be arranged on a case by case basis. For product orders through Redbubble, payment must be in full before orders are processed and shipped, you can view payment details on their website www.redbubble.com.

3.2 Preferred payment method for commissions is bank transfer, for product orders through Redbubble the following payment methods are accepted; Credit Card, Debit Card, PayPal, Amazon Payments, Apple Pay, Gift Cards, Sofort, and SEPA Direct Debit. You can view payment details on their website www.redbubble.com.

3.3 Banking charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than pounds Sterling will be borne by you.

3.5 Any details given by us in relation to exchange rates are approximate only and may vary from time to time.

3.6 You will pay all sums due to us under these terms by the means specified without any set-off, deduction or counterclaim.

3.7 No person under the age of 18 years may purchase goods.

4 Information you give us

4.1 You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself.

4.2 Any information about yourself given to us will be used to fulfil your order(s) and our records and will not be passed onto any third party apart from for the purposes of fulfilling and delivering your order and fulfilling subscription requests.

5 Delivery

5.1 In the event of physical delivery as opposed to digital delivery, deliveries will be made by the courier to the address stipulated. It is your responsibility to make sure you can receive the delivery.

5.2 If we are not able to deliver your goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.

5.3 We may deliver the goods in instalments if the goods are not available at the same time for delivery.

5.4 Delivery details for product order delivery through Redbubble is on their website www.redbubble.com.

6 Orders from outside the UK and Ireland

6.1 We will endeavour to arrange delivery to countries outside the UK.

6.2 Prices for delivery prices may already be quoted online but enquiries for delivery quotes can be made directly to us.

7 Returns and refunds

For product orders through Redbubble there are details about returns and refunds on their website: www.redbubble.com.

In the case of buying standard (non-personalised and not commissioned) goods by mail order directly from Beth Aulton Illustration, you may have a right of cancellation. If you do, these are the terms which apply:

7.1 All correspondence regarding the return of goods shall be carried out between You and us.

7.2 You must tell us you wish to cancel within 14 days of your receipt of the goods.

7.3 In any event, you may not cancel orders for commissioned artwork due to the nature of the work.

7.4 The goods must be returned within 28 days of delivery:

7.4.1 with both goods and all packaging in their original condition;

7.4.2 securely wrapped;

7.4.3 using the specific RETURNS ADDRESS for your goods, available after notification of cancellation

7.4.4 at your risk and cost.

7.5 After the goods are received, we will credit your credit or debit card with the full purchase price of the goods returned no later than 30 days from the date of receipt;

7.6 If you do not return the goods to us, you are still liable to us for the cost.

7.7 We are under no obligation to collect or recover goods from you, but if we do, our costs will be payable by you.

8 Disclaimers

8.1 We or our content suppliers may make improvements or changes to website, the content, or to any of the goods, at any time and without advance notice.

8.2 You are advised that content may include technical inaccuracies or typographical errors.

8.3 We give no warranty and make no representation, express or implied, as to:

8.3.1 the adequacy or appropriateness of the goods for your purpose.

8.3.2 any implied warranty or condition as to merchantability or fitness of the goods and services for a particular purpose;

8.3.3 compatibility of website with your equipment software or telecommunications connection.

8.3.4 compliance with any law;

8.3.5 non-infringement of any right.

8.4 Our website contains links to other Internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from your use of any such website.

8.5 We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of website or the purchase of goods.

8.6 In any claim against us our liability is limited to the value of the goods you have purchased in the contract which is the subject of the dispute.

9 Content and Intellectual Property Rights

9.1 Title, ownership rights, and intellectual property rights in the content whether provided by us or by any other content provider shall remain the sole property of us and / or the other content provider. We will protect its rights in all countries.

9.2 You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the content, in whole or in part, except as is expressly permitted in this agreement.

9.3 You may download or copy the content only for your own personal use, provided that you maintain all copyright and other notices contained in such content. You may not store electronically any significant portion of any content.

10 System Security

10.1 You agree that you will not, and will not allow any other person to, violate or attempt to violate any aspect of the security of the Installation;

10.2 You agree that you will in no way modify, reverse engineer, disassemble, decompile, copy, or cause damage or unintended effect to any portion of our website, or any software used on our website, and that you will not permit any other person to do so.

10.3 You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.

10.4 You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising out of:

10.4.1 any violation of system security as set out above;

10.4.2 your use of our website;

10.4.3 any other breach or violation of this agreement by you;

10.4.4 the infringement by you, or by any other user of your computer, of any intellectual property or other right of any person or entity, or as a result of any threatening, libellous, obscene, harassing or offensive material contained in any of your communications.

11 Indemnity

You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of our website, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.

12 Contractual Limitation

Where we provide goods without specific charge, then it (or they) is deemed to be provided free of charge, and not to be associated with any other service for which a charge is made. Accordingly, there is no contractual nor other obligation upon us in respect of any such goods.

13 Rights of third parties

Nothing in this agreement or on our website shall confer on any third party any benefit under the provisions of the contracts (Rights of Third Parties) Act 1999.

14 Severability

If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

15 No Waiver

No waiver by us, in exercising any right, power or provision hereunder shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.

16 Dispute Resolution

In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

17 Force majeure

We are not liable for any breach of our obligations resulting from causes beyond our reasonable control.

18 Governing Law

This Agreement shall be governed by and construed in accordance with the law of England. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.